- 25% at the time of booking
- 50% A week prior to the event
- 25% Before the delivery of soft copies
- Photographs are delivered in 4 weeks.
- Videos are delivered in 12-13 weeks depending on the work load.
- Printed albums can take up to 2 to 4 weeks from the date of photographs selection
submission, the process includes getting the layouts designed, approved from you and then sending them for printing.
RE-EDITS AND COMPLAINTS
- The reediting of the album layouts can be requested only once.
- Albums are printed once the approval for layouts is received via email.
- We usually follow up via call or email about the approvals, if our contact attempts are not acknowledged We will not take any responsibility for the products being late for delivery.
- Complaints can be submitted within two weeks after delivery.
Data Delivery & Back Up Policy
- Pictures will be removed from the cloud after the expiry of your cloud hosting plan
- We love keeping backups of backups but due to high workload we delete all the RAW Footage after 1 Year
- All the Photographs & Videos are delivered without watermark as the final product in USB or Online hosting Depending on your package.
- The Raw footage (video clips) can be requested after the products are due for delivery; 10,000/- Rupees will be charged to for the Raw data. This price includes a 1TB hard drive, data preservation charges & Three hours of wait to copy the data!